Making the most of your first meeting with a support worker

By Jacinta Sheedy, 3:40 pm on

Meeting your support worker for the first time is an exciting experience –it establishes the commencement of a new support journey and provides an insight of the types of support you will receive. At Home Care Assistance we pride ourselves on matching our care partners to our clients, so that both parties really have a great working relationship.
When staring a new service or having a new support worker with Home Care Assistance we initially introduce the Support Worker to you – these meet and greats are all about making you feel at ease with who supports you.
These initial visits with your new support worker are all about making both parties feel comfortable, and helping you find the right support, so it’s important that you both get to know one another to establish a good working partnership.

Here are some tips on how to get to know your support worker better:

Make a list of the types of support you’re seeking.
Before you meet with your support worker, you should think about how you’d like them to assist you. Your list could include:

• When you’d like a support worker to provide assistance, transportation,

personal care

• How often you’d like a hand with domestic Assistnace

• If you require assistance with medication, meal prep or other personal supports,

• If you would like social support, write down the activities and places you like to visit or new places you would like to see
Though you don’t have to share this list with support worker, you can ask them whether they have experience in these areas.
Prepare questions that will show their personality

A great support worker should have a personality that’s compatible with yours that’s why at Home Care Assistance we match our support workers to suit your personality and care needs – having a good time is just as important as getting support. When you meet your support, worker have few questions handy, so you can get an idea of their personal qualities.

You could ask some of these questions to get a better understanding of their personality:

• Tell me about one of your major successes in caring from your experience

• What do you think sets you apart from other support workers?

• Can you tell me about a time when your actions in caring for someone didn’t quite go as planned? How did you handle it?

• How do you establish a rapport when meeting a new client?

• What do your friends like about you?

• What makes you a great support worker?

You can also ask your potential worker to bring evidence of their qualifications
Whether you live with a disability or you’re seeking in-home aged care for your ageing parent, you’ll most likely have expectations of your support workers knowledge and qualifications – and these expectations are important. Don’t be afraid to ask your support worker to bring along copies of their qualifications.

Bring along a pen and paper
Sometimes, things can be forgotten at the worst of times – don’t worry, it happens to the best of us! Your initial meeting with your support worker will probably cover a lot of ground. So come prepared with a pen and paper, laptop or phone so you can keep a record of the worker’s details. If you forget to bring one of these along, you can ask Home Care Assistance to assist you in getting these details.

Ready to meet your new support worker?
Contact Home Care Assistance 07 3314 2575
1277 Sandgate Road Nundah, QLD, 4012

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